Can You Switch Electricity Suppliers If You Owe Money?

Understand your options for switching suppliers when you have outstanding debt

Switching Suppliers with Debt

Having outstanding debt doesn\'t necessarily prevent you from switching electricity suppliers. The rules depend on how much you owe and how long you\'ve been in debt. Understanding these rules can help you make an informed decision about switching.

If you owe less than £500 and have been in debt for less than 28 days, you can usually switch suppliers. Your new supplier may agree to take on the debt, adding it to your new account where you\'ll pay it off through regular payments.

Debt Under £500

If you owe less than £500 and the debt is less than 28 days old, you can switch suppliers. Your new supplier may take on the debt.

Debt Over £500

If you owe more than £500 or have been in debt longer, you\'ll need to clear the debt or arrange a payment plan before switching.

Frequently Asked Questions

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