Step-by-Step Guide to Switching Electricity Supplier

Follow these simple steps to switch your electricity supplier and start saving

How to Switch: Complete Process

Switching your electricity supplier is straightforward and typically takes just a few minutes. Here's everything you need to know about the process.

1

Gather Your Information

Before you start, have the following information ready:

  • Your postcode
  • Your current electricity supplier name
  • Your current tariff name
  • Your annual electricity usage (in kWh) - found on your bill
  • Your contact details
  • Your bank details (if paying by direct debit)
2

Compare Electricity Suppliers

Use a comparison website to see all available electricity suppliers and their current rates. Enter your postcode and usage information to get accurate, personalised quotes. Compare tariffs based on price, contract length, customer service ratings, and whether they offer renewable energy.

Tip: Look beyond just the price - consider customer service ratings and whether fixed or variable rates suit your needs.

3

Choose Your New Supplier and Tariff

Select the supplier and tariff that best meets your requirements. Consider:

  • Total annual cost
  • Fixed vs variable rate
  • Contract length
  • Exit fees (if any)
  • Renewable energy options
  • Customer service ratings
4

Complete the Application

Fill out the online application form with your details. This typically includes:

  • Personal information (name, address, contact details)
  • Current supplier and tariff details
  • Payment method preferences
  • Meter readings (if available)

The form usually takes 5-10 minutes to complete.

5

Confirmation and Cooling-Off Period

You'll receive confirmation from your new supplier via email. You have a 14-day cooling-off period during which you can cancel without penalty if you change your mind.

6

Your New Supplier Handles the Switch

Your new supplier will:

  • Contact your current supplier
  • Arrange the switch date (usually within 21 days)
  • Handle all the paperwork
  • Notify you of the switch date

You don't need to contact your old supplier - your new supplier handles everything.

7

Provide Meter Reading

On the switch date, provide a meter reading to both suppliers (or just your new supplier if they request it). This ensures accurate billing and prevents disputes.

8

Start Saving

Once the switch is complete (typically within 21 days), you'll start receiving electricity from your new supplier at the new rate. Your supply won't be interrupted - the switch is seamless.

What You Need to Know

How Long Does It Take?

The switching process typically takes 21 days from application to completion. However, the application itself takes just minutes.

Will My Supply Be Interrupted?

No. Your electricity supply continues uninterrupted. The same wires and infrastructure are used - only your supplier changes.

Do I Need to Contact My Old Supplier?

No. Your new supplier handles all communication with your old supplier. You don't need to do anything.

What About Exit Fees?

If you're on a standard variable tariff, there are usually no exit fees. Fixed tariffs may have exit fees - check your contract or ask before switching.

Can I Switch If I'm in Debt?

If you owe less than £500 and have been in debt for less than 28 days, you can usually still switch. Your new supplier may agree to take on the debt.

What If I Change My Mind?

You have a 14-day cooling-off period after switching during which you can cancel without penalty.

Ready to Start the Switch?

Compare electricity suppliers now and begin the switching process in just minutes.

Compare & Switch Now